Welcome to MIX STORE! Here’s everything you need to know 🛒💬:

📦 When will my order ship?

We process orders within 1-2 business days! 🚀 Once shipped, you’ll receive a tracking number so you can follow your goodies all the way home. 🏡

🚚 How long does delivery take?

• USA: 3-5 business days 🇺🇸✨

• International: 7-15 business days 🌍📬

Shipping times may vary slightly based on your location and customs processing.

💳 What payment methods do you accept?

We accept all major credit cards 💳 (Visa, Mastercard, American Express, Discover) and also PayPal! 🤑 Safe and secure!

🔄 Can I return or exchange an item?

Absolutely! ❤️ You have 30 days to return or exchange your product. Items must be unused and in their original packaging. 🎁
Contact us at info@promotional-mix.com and we’ll help you get started! 📧✨

❗ What if my item arrives damaged or incorrect?

Oh no! 😢 If anything isn’t perfect, email us immediately at info@promotional-mix.com. We'll make it right — promise! 🙌

🌎 Do you ship internationally?

Yes, we do! ✈️🌎 We’re thrilled to deliver happiness around the world. Just note that international shipping may take a little longer (7–15 business days).

🛒 I placed an order but didn’t get a confirmation email. What should I do?

First, check your spam or promotions folder 📩. If it’s not there, please contact us at info@promotional-mix.com and we’ll resend your confirmation right away!

Still have questions? 🤔💬

Our team is here for you!
Just shoot us an email at info@promotional-mix.com and we'll be happy to help. 💖