FAQs
Welcome to MIX STORE! Hereβs everything you need to know ππ¬:
π¦ When will my order ship?
We process orders within 1-2 business days! π Once shipped, youβll receive a tracking number so you can follow your goodies all the way home. π‘
π How long does delivery take?
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USA: 3-5 business days πΊπΈβ¨
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International: 7-15 business days ππ¬
Shipping times may vary slightly based on your location and customs processing.
π³ What payment methods do you accept?
We accept all major credit cards π³ (Visa, Mastercard, American Express, Discover) and also PayPal! π€ Safe and secure!
π Can I return or exchange an item?
Absolutely! β€οΈ You have 30 days to return or exchange your product. Items must be unused and in their original packaging. π
Contact us at support@mixstore.com and weβll help you get started! π§β¨
β What if my item arrives damaged or incorrect?
Oh no! π’ If anything isnβt perfect, email us immediately at support@mixstore.com. We'll make it right β promise! π
π Do you ship internationally?
Yes, we do! βοΈπ Weβre thrilled to deliver happiness around the world. Just note that international shipping may take a little longer (7β15 business days).
π I placed an order but didnβt get a confirmation email. What should I do?
First, check your spam or promotions folder π©. If itβs not there, please contact us at support@mixstore.com and weβll resend your confirmation right away!
Still have questions? π€π¬
Our team is here for you!
Just shoot us an email at support@mixstore.com and we'll be happy to help. π