FAQs

Welcome to MIX STORE! Here’s everything you need to know πŸ›’πŸ’¬:

πŸ“¦ When will my order ship?

We process orders within 1-2 business days! πŸš€ Once shipped, you’ll receive a tracking number so you can follow your goodies all the way home. 🏑

🚚 How long does delivery take?

  • USA: 3-5 business days πŸ‡ΊπŸ‡Έβœ¨

  • International: 7-15 business days πŸŒπŸ“¬

Shipping times may vary slightly based on your location and customs processing.

πŸ’³ What payment methods do you accept?

We accept all major credit cards πŸ’³ (Visa, Mastercard, American Express, Discover) and also PayPal! πŸ€‘ Safe and secure!

πŸ”„ Can I return or exchange an item?

Absolutely! ❀️ You have 30 days to return or exchange your product. Items must be unused and in their original packaging. 🎁
Contact us at support@mixstore.com and we’ll help you get started! πŸ“§βœ¨

❗ What if my item arrives damaged or incorrect?

Oh no! 😒 If anything isn’t perfect, email us immediately at support@mixstore.com. We'll make it right β€” promise! πŸ™Œ

🌎 Do you ship internationally?

Yes, we do! ✈️🌎 We’re thrilled to deliver happiness around the world. Just note that international shipping may take a little longer (7–15 business days).

πŸ›’ I placed an order but didn’t get a confirmation email. What should I do?

First, check your spam or promotions folder πŸ“©. If it’s not there, please contact us at support@mixstore.com and we’ll resend your confirmation right away!

Still have questions? πŸ€”πŸ’¬

Our team is here for you!
Just shoot us an email at support@mixstore.com and we'll be happy to help. πŸ’–